Udemy - Certification in Customer Relationship Management (CRM)

 Certification in Customer Relationship Management (CRM) https://DevCourseWeb.com Published 11/2023Created by Human and Emotion: CHRMIMP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 ChGenre: eLearning | Language: English | Duration: 65 Lectures ( 6h 57m ) | Size: 3.3 GBEffectively manage and enhance relationships with customers with Process, Case Study, Example & Complete ImplementationWhat you'll learnUnderstand the fundamentals of CRM and its importance in modern business practices.Explore various CRM strategies and approaches tailored to different industries and customer segments.Learn how to select, implement, and manage CRM software and technology solutions effectively.Analyze customer data and leverage it to make informed business decisions and enhance customer interactions.Develop skills in designing and executing CRM campaigns to acquire, retain, and upsell customers.Explore best practices for measuring and evaluating the success of CRM initiatives.Understand the ethical considerations and privacy concerns related to CRM and customer data management.RequirementsThere are typically no specific prerequisites for this course, although a basic understanding of business concepts and marketing principles can be beneficial.